Privacy Policy

WS Mail ("WS Mail", "we", "us") operates wsmailpro.com, a hosted business-email platform. This policy explains what we collect, how we use it, and your choices. By using the service you agree to this policy.

Information we collect

• Account information — name, email address, organization name, and password (hashed).
• Mailbox content — the emails, attachments, contacts, and related data you send, receive, and store, so we can deliver the mailbox service.
• Domain & registrant details — for domains you register or connect, including the contact information required by ICANN for registration.
• Billing information — processed by our payment processor (Stripe); we do not store full card numbers.
• Usage & log data — IP address, device/browser information, and activity logs used for security and to operate the service.

How we use information

• To provide, maintain, and secure the email service and your account.
• To send transactional and account messages (verification codes, password resets, invitations, alerts).
• To process payments, registrations, and renewals.
• To detect, prevent, and respond to abuse, fraud, and security incidents.
• To provide customer support and comply with legal obligations.

Your email content

We process and store the contents of your mailboxes solely to operate the service (delivery, sync, search, spam filtering, backup). We do not sell your email content, and we do not read it except as necessary to operate or secure the service, with your permission, or where required by law.

Service providers (subprocessors)

We share data only with vendors who help us run the service, under appropriate agreements:

• Hetzner (Germany) — hosts our mail servers, which store and deliver your mailbox content.
• Supabase — database, authentication, and file storage.
• Vercel — application hosting.
• Anthropic — AI features (drafting, summaries, task extraction), and only the content you ask the AI to work on.
• Stripe — payment processing.
• Name.com — domain registration.
• Cloudflare — bot protection on the sign-up form.

We also transmit messages to the recipients you choose to email. If you connect another email account or calendar (for example Google or Microsoft), we exchange data with that provider at your direction. Notifications are delivered through your device's push service (for example Google on Android).

Advertising

Free plans show sponsored ads in the app: a row at the top of the message list, a card in the reading pane while no email is open, a card in the mail sidebar, and one on the admin dashboard. Ads are chosen without reading your email, and we do not share your data with advertisers or ad networks. Advertisers see only totals: how many times their ad was shown and clicked, and how many people saw it.

Data retention

We keep your data while your account is active and as needed to provide the service. You can delete data within the app; on account closure we delete or anonymize your data within a reasonable period, except where retention is required by law.

Security

Data is encrypted in transit (TLS), access is restricted on a need-to-know basis, and mail is authenticated with DKIM, SPF, and DMARC. No system is perfectly secure, but we work to protect your information.

Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.

Cookies

We use essential cookies for sign-in and security. We do not use advertising cookies.

Children

The service is not directed to anyone under 16, and we do not knowingly collect their data.

Changes

We may update this policy; material changes will be posted here with a new "last updated" date.

Contact

Questions, or a request to access, export or delete your data? Email support@wsmailpro.com. To delete your account, see Delete your account.