Professional addresses on your own domain for every clinician and front-desk team, secure messages for patients, phishing quarantine, and one admin console for the whole practice.
Many practices start on a personal Gmail or a mailbox that came with the website, and it works until the practice grows. Then the problems arrive together: a departing employee takes the account with them, the front desk shares one password, patients receive results from an address they cannot tell apart from a scam, and nobody can say who read what.
Healthcare email built for a practice fixes those at the root. The practice owns every mailbox, each person signs in as themselves, shared addresses are real shared inboxes, and mail with patient information goes out securely.
dr.lee@yourpractice.com for every clinician and staff member, managed from one admin console. No domain yet? Buy one in the app.
Shared mailboxes several staff work together, replying from the shared address so patients never see who was on shift.
When someone leaves, suspend the account, forward or reassign the address and export the mailbox. Patient correspondence stays with the practice.
Send results and documents through a private link the patient opens after confirming a code. See when it was read; revoke it any time.
Mail with phishing links or a spoofed sender is held in quarantine, and outside mail carries an "External" label your staff can see.
Clinicians can add a badge checked against the NPI registry, with a public page patients can open to confirm who wrote to them.
Connect your domain, and the migration assistant copies your existing mail and folders while your old account keeps working. Staff can keep using Outlook or Apple Mail from Starter ($1 a user a month), or use the web and mobile apps on every plan. Need the safeguards for patient information too? See HIPAA email for your practice.
One on the practice’s own domain (dr.lee@yourpractice.com rather than a Gmail address), where the practice — not each employee — owns the mailboxes, mail only travels encrypted, and there is a safe way to send patient information. Those are the things to compare, more than storage or price.
Yes. Shared mailboxes let several staff work the same address, from 5 on Free to 100 on Enterprise. Replies go out from the shared address, so patients never see who was on shift.
It stays with the practice. An administrator can suspend the account, forward or reassign the address, and export the full mailbox, so patient correspondence never leaves with the person.
Messages with links on phishing blocklists, and mail pretending to come from a domain it does not, are held in quarantine for the administrator instead of reaching staff. Mail from outside the practice carries an "External" label, so a message that claims to come from a colleague but did not stands out.
No. You can start on @wshealthmail.com today and connect a domain later without losing mail, or buy a domain for the practice inside the app.
Start free on your own domain or on @wshealthmail.com. No card, nothing to cancel.
Create your free accountNo credit card. No trial clock.