Comparison

WS Mail vs Zoho Mail

Zoho Mail is the closest thing to a direct competitor: a genuine free tier for custom-domain email. There is one restriction on that free plan worth knowing about before you commit to it.

Start with where they win

Choose Zoho Mail if you want the wider Zoho suite. If you are already using Zoho CRM, Books or Projects, keeping mail in the same account is a real advantage, and their paid mail tiers are competitively priced and mature.

Choose WS Mail if you want free shared inboxes and a verified identity. Our free tier adds five @wshealthmail.com inboxes on top of your domain and a credential-checked sender badge. Neither free plan connects to Outlook or Apple Mail; with us, IMAP, POP and SMTP start at Starter, $1 per user.

Side by side

DimensionWS MailZoho Mail
IMAP / POP / SMTPFrom Starter, $1 per userNot on the free plan — upgrade required
Verified sender identityCredential-checked badge, public verification pageNot offered
Free shared-domain inboxesFive @wshealthmail.com inboxes on top of your domainNot offered
Free plan user capTwo on your domain plus five sharedFive users on one custom domain
Free plan storage5 GB per user5 GB per user
Wider product suiteMail, calendar, tasks, notesLarge suite — CRM, Books, Projects and more
MaturityNewer platformLong-established, very large install base

The free-tier catch worth understanding

Zoho's forever-free plan is a legitimately good offer: five users on a custom domain with 5 GB each. The restriction that catches people out is that IMAP and POP access are not included. In practice that means Outlook, Apple Mail, Thunderbird and third-party mobile clients cannot connect to a free Zoho mailbox — you use Zoho's own apps or nothing.

For some teams that is fine. It becomes a problem in two situations: when someone insists on the mail client they have used for a decade, and when you later want to leave, because a mailbox you cannot connect a standard client to is a mailbox that is awkward to migrate out of.

Ours works the same way on the free tier, and we would rather say so plainly. IMAP, POP and SMTP start at Starter, $1 per user a month, with a separate app password for each device, so the upgrade that unlocks your own mail app costs about the same on either side.

Competitor capabilities described as published by the vendor at the time of writing. Check their current plan comparison before deciding.

Common questions

Does Zoho Mail’s free plan support IMAP?+

No. IMAP and POP access are not included on Zoho’s free plan, which means Outlook, Apple Mail, Thunderbird and third-party mobile clients cannot connect to a free Zoho mailbox — you use Zoho’s own web and mobile apps until you upgrade to a paid tier.

Does the WS Mail free plan support IMAP?+

Not on the free plan. IMAP, POP and SMTP start at Starter, $1 per user a month: each device gets its own app password, and Outlook, Apple Mail, Thunderbird and phone mail apps connect normally.

Which free plan gives more mailboxes?+

They are close. Zoho offers five users on one custom domain with 5 GB each. We offer two mailboxes on your own domain plus five free @wshealthmail.com inboxes, also with 5 GB per user — so more addresses in total, but fewer on your own domain.

Try it before you decide

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